Privacy Policy

Last updated: January 2024

Introduction

Dehart Alarm Systems, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Property Information: Service address, property type, and security needs
  • Account Information: Username, password, and account preferences
  • Payment Information: Credit card numbers and billing details (processed securely through third-party payment processors)
  • Communication Records: Emails, form submissions, and phone call records

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system, device type)
  • IP address and geographic location
  • Pages visited and time spent on each page
  • Referring website addresses
  • Click-through data and interaction patterns

How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our security services
  • Communication: To respond to inquiries, send service updates, and provide customer support
  • Billing: To process payments and send billing statements
  • Marketing: To send promotional materials (with your consent where required)
  • Analytics: To analyze website usage and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal information based on:

  • Your consent (e.g., when you submit a contact form)
  • Contract performance (e.g., to provide requested services)
  • Legitimate business interests (e.g., to improve our services)
  • Legal obligations (e.g., to comply with regulatory requirements)

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., monitoring centers, payment processors)
  • Emergency Services: Police, fire department, or medical services when responding to alarms
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights or request deletion of your data, contact us using the information provided below.

Cookies

Our website uses cookies and similar technologies. For detailed information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Dehart Alarm Systems, LLC
863 Commerce Blvd N
Sarasota, FL 34243, USA
Phone: +1 (423) 823-1952
Email: info@dehartalarmsystems.biz